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Return & Cancellation Policy

Class Cancellation must be within 24 hrs of placing an order online or in store.  Afterward, a store credit will be issued towards another class up to 4 months, afterwards, store credit will become void.  Store Credit if the item is returned unopened & in original packaging within 7 days of purchase, excludes sewing machines. Software, Fabric, & Digital downloads are non-refundable.  The buyer must pay return shipping. 

Sewing Machines purchased new from this location either in store or online may be returned; however, they must be returned unopened & in the original packaging within 7 days of purchase, a 20% restocking fee is applied. The buyer must pay return shipping. Any machine returned and is damaged while enroute back to this location will not be accepted and will be returned to the buyer at their cost. Sewing machines purchased at Sewing Products Co. either in store or online prior to January 8, 2022 will not be refunded.

Event & Retreat Cancellation Policy

Due to Deposits required by third-party vendors, there will be No Refunds for any Event or Retreat Cancellation. 


Shipping Policy

We Offer shipping via Priority Flat Rate & Standard USPS.  Shipping Prices are based on the weight of the total product purchased & shipped within the United States.  Canadian orders are by amount of sale & priced accordingly, we will email you w/cost of shipping.  We do ship internationally however, the shipping is based on USPS international rates.